Frequently Asked Questions

Frequently Asked Questions2024-01-22T14:04:31+00:00

If you’re like most people, you probably have a lot of questions about life insurance. After all, it’s not something that we typically think about on a daily basis. But when it comes time to purchase a policy, it’s important to have a clear understanding of what you’re buying and why.

That’s where this life insurance FAQ’s page comes in. We’ve compiled a list of the most commonly asked questions about life insurance, so you can get all the information you need in one place.

We’ll cover topics like how life insurance works, what types of life insurance are available, and how to choose the right policy for your needs. We’ll also dispel some common myths about life insurance and answer any other questions you may have.  We also cover common FAQs regarding funeral insurance, income protection insurance and critical illness insurance.

So whether you’re just starting to research life insurance or you’re ready to purchase a policy, this FAQs page will provide you with the information you need to make an informed decision.

What is life insurance?2023-02-20T15:37:18+00:00

Life insurance is a contract between an insurer and an individual where the insurer agrees to pay a sum of money to the individual’s beneficiaries upon their death.

Why do I need life insurance?2023-02-20T15:37:40+00:00

Life insurance can help ensure that your family and loved ones are financially protected in the event of your untimely death. It can also help cover debts, funeral expenses, and estate taxes.

What types of life insurance are available?2023-02-20T15:36:52+00:00

There are two main types of life insurance: term life insurance and permanent life insurance. Term life insurance provides coverage for a specified period, while permanent life  or whole of life insurance provides coverage for the duration of your life.

How much life insurance do I need?2023-02-20T15:49:03+00:00

The amount of life insurance you need depends on various factors, including your income, debts, and number of dependents. A general rule of thumb is to have coverage that is equal to 10 times your annual income.

Use  our Life Insurance Calculator to estimate amount of cover you need.

What is a beneficiary?2023-02-20T15:49:55+00:00

A beneficiary is the person or entity that receives the proceeds of your life insurance policy upon your death.

What is a premium?2023-02-20T15:50:31+00:00

A premium is the amount of money you pay to the insurer for your life insurance coverage.

What is a rider or add-on?2023-02-20T15:51:48+00:00

A rider is an add-on to your life insurance policy that provides additional coverage or benefits.

Can I borrow against my life insurance policy?2023-02-20T15:52:12+00:00

Yes, you can borrow against the cash value of certain types of permanent life insurance policies.

What happens if I stop paying my premiums?2023-02-20T15:53:08+00:00

If you stop paying your premiums, your life insurance coverage will lapse and you will no longer be protected.

How do I know if I am eligible for life insurance?2023-02-20T15:53:44+00:00

Eligibility for life insurance depends on various factors, including your age, health, and lifestyle. You will need to apply for coverage and undergo a medical exam in some cases.

How long does it take to get life insurance cover?2023-02-20T15:54:42+00:00

The length of time it takes to get life insurance coverage can vary, but it typically takes a few weeks.

Can I have multiple life insurance policies?2023-02-20T15:55:03+00:00

Yes, you can have multiple life insurance policies to provide additional coverage or to cover different needs.

Is life insurance taxable?2023-02-20T15:55:27+00:00

Life insurance proceeds are generally not taxable, but there may be exceptions if your policy has cash value or if you have a large estate.

How is my premium determined?2023-02-20T15:56:14+00:00

Your premium is determined by various factors, including your age, health, occupation, and lifestyle.

Can I change my beneficiary?2023-02-20T15:57:25+00:00

Yes, you can change your beneficiary at any time.

What is critical illness insurance?2023-02-20T16:00:11+00:00

Critical illness insurance is a type of insurance that pays out a lump sum of money if you are diagnosed with a covered critical illness, such as cancer, heart attack, or stroke.

Why do I need critical illness insurance?2023-02-20T16:00:31+00:00

Critical illness insurance can help cover the costs associated with a critical illness, such as medical bills, lost income, and other expenses. It can also provide financial security for you and your family during a difficult tim

What illnesses are covered by critical illness insurance?2023-02-20T16:00:58+00:00

The illnesses covered by critical illness insurance can vary depending on the policy, but typically include cancer, heart attack, stroke, and other serious illnesses.

How much critical illness insurance do I need2023-02-20T16:01:26+00:00

The amount of critical illness insurance you need depends on various factors, including your income, debts, and medical history.

What is a waiting period?2023-02-20T16:02:15+00:00

A waiting period is the amount of time you must wait before you can make a claim on your critical illness insurance policy.

What is a benefit period?2023-02-20T16:02:39+00:00

A benefit period is the length of time that benefits will be paid out if you are diagnosed with a covered critical illness.

How is my premium determined?2023-02-20T16:03:00+00:00

Your premium is determined by various factors, including your age, health, lifestyle, and the amount of coverage you need.

Can I have both critical illness insurance and life insurance?2023-02-20T16:03:43+00:00

Yes, you can have both types of insurance to provide additional coverage and protection.

What happens if I am diagnosed with a critical illness?2023-02-20T16:04:05+00:00

If you are diagnosed with a covered critical illness, you can make a claim on your policy and receive a lump sum payment.

Can I make multiple claims on my critical illness insurance policy?2023-02-20T16:04:29+00:00

It depends on the policy, but typically you can only make one claim for each covered critical illness.

Can I cancel my critical illness insurance policy?2023-02-20T16:04:58+00:00

Yes, you can cancel your policy at any time, but you may be subject to cancellation fees or penalties.

How long does it take to receive a benefit payment?2023-02-20T16:05:16+00:00

The length of time it takes to receive a benefit payment can vary, but typically it takes a few weeks.

Is critical illness insurance taxable?2023-02-20T16:05:36+00:00

No, the benefit payment from critical illness insurance is generally not taxable.

Can I still get critical illness insurance if I have a pre-existing condition?2023-02-20T16:07:11+00:00

It depends on the policy and the specific condition, but some policies may exclude coverage for pre-existing conditions.

What is income protection insurance?2023-02-20T16:54:27+00:00

Income protection insurance is a type of insurance that provides a regular income if you are unable to work due to illness or injury.

How does income protection insurance work?2023-02-20T16:55:09+00:00

If you are unable to work due to illness or injury, income protection insurance will pay out a percentage of your income until you are able to return to work.

What illnesses and injuries are covered by income protection insurance?2023-02-20T16:55:37+00:00

The illnesses and injuries covered by income protection insurance can vary depending on the policy, but typically include illnesses and injuries that prevent you from working.

How much income protection insurance do I need?2023-02-20T16:56:06+00:00

The amount of income protection insurance you need depends on various factors, including your income, expenses, and lifestyle.

What is a waiting period?2023-02-20T16:56:49+00:00

A waiting period is the amount of time you must wait before you can make a claim on your income protection insurance policy.

What is a benefit period?2023-02-20T17:01:30+00:00

A benefit period is the length of time that benefits will be paid out if you are diagnosed with a covered critical illness.

How is my premium determined?2023-02-20T17:01:50+00:00

Your premium is determined by various factors, including your age, health, lifestyle, and the amount of coverage you need.

Can I have both income protection insurance and disability insurance?2023-02-20T17:04:53+00:00

Yes, you can have both types of insurance to provide additional coverage and protection.

What happens if I am unable to work due to illness or injury?2023-02-20T17:05:15+00:00

If you are unable to work due to illness or injury, you can make a claim on your income protection insurance policy and receive a regular income.

Can I make multiple claims on my income protection insurance policy?2023-02-20T17:05:37+00:00

It depends on the policy, but typically you can make multiple claims if you are unable to work due to different illnesses or injuries.

Can I cancel my income protection insurance policy?2023-02-20T17:06:00+00:00

Yes, you can cancel your policy at any time, but you may be subject to cancellation fees or penalties.

How long does it take to receive a benefit payment?2023-02-20T17:06:17+00:00

The length of time it takes to receive a benefit payment can vary, but typically it takes a few week

Is income protection insurance taxable?2023-02-20T17:06:41+00:00

The benefit payment from income protection insurance is generally taxable as income.

What is a pre-existing condition?2023-02-20T17:07:03+00:00

A pre-existing condition is a medical condition that you had before you applied for income protection insurance.

Can I still get income protection insurance if I have a pre-existing condition?2023-02-20T17:07:28+00:00

It depends on the policy and the specific condition, but some policies may exclude coverage for pre-existing conditions.

What is funeral insurance?2023-02-20T17:09:10+00:00

Funeral insurance is a type of insurance that pays for the expenses associated with a funeral.

How does funeral insurance work?2023-02-20T17:09:51+00:00

Funeral insurance typically pays out a lump sum upon the policyholder’s death, which can be used to pay for funeral expenses.

Who can purchase funeral insurance?2023-02-20T17:10:12+00:00

Anyone can purchase funeral insurance, regardless of age or health status.

How much funeral insurance coverage do I need?2023-02-20T17:10:37+00:00

The amount of coverage you need depends on the type of funeral you want and the associated costs.

Is funeral insurance taxable?2023-02-20T17:10:57+00:00

Funeral insurance benefits are generally not taxable.

Can I name a beneficiary for my funeral insurance policy?2023-02-20T17:11:17+00:00

Yes, you can name a beneficiary who will receive the benefit payment upon your death.

Can I change my beneficiary for my funeral insurance policy?2023-02-20T17:11:37+00:00

Yes, you can change your beneficiary at any time.

Is a medical exam required for funeral insurance?2023-02-20T17:11:58+00:00

No, most funeral insurance policies do not require a medical exam.

Can I cancel my funeral insurance policy?2023-02-20T17:12:18+00:00

Yes, you can cancel your policy at any time, but you may be subject to cancellation fees or penalties.

Can I purchase funeral insurance for someone else?2023-02-20T17:12:36+00:00

Yes, you can purchase funeral insurance for someone else, such as a family member.

Can funeral insurance be used for other expenses besides funeral costs?2023-02-20T17:12:55+00:00

No, funeral insurance is specifically designed to cover funeral expenses.

How long does it take to receive a benefit payment?2023-02-20T17:13:15+00:00

The length of time it takes to receive a benefit payment can vary, but typically it takes a few weeks.

What happens if I stop making payments on my funeral insurance policy?2023-02-20T17:13:38+00:00

If you stop making payments, your policy may be cancelled and you may lose the coverage.

Is funeral insurance the same as life insurance?2023-02-20T17:13:57+00:00

No, funeral insurance is specifically designed to cover funeral expenses, while life insurance is designed to provide a lump sum payment upon the policyholder’s death.

What expenses are covered by funeral insurance?2023-02-20T17:15:28+00:00

Funeral insurance can cover expenses such as caskets, cremation, burial plots, and funeral services.

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